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What is iwasadopted.com and what countries does this service cover?
IWASADOPTED.COM is a website where you can look for family members you are out of touch with due to an adoption or other separation, anywhere in the world. We are growing as we increase our database by hundreds per day! Our mission is to be the one place on the internet for everyone to come for adoption reunions.
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How is the information collected and updated?
Our website is a Mutual Consent Registry. Each profile and all information on the site has been submitted by individuals visiting us voluntarily. Information is updated instantly when a profile is added or changed.
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My circumstance isn't an adoption, it's a different kind of separation. What about me?
We're glad you asked. Registration is intended for anyone who has been involved in an adoption, foster care, refugee situation, or any other circumstance resulting in separation from family or biological parents.
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What happens after I complete my free registration?
After your registration is complete it will be available on our site for others to view. You can make adjustments to and search on any one of your profiles at any time to see what percentage of match is in our system. If you decide to sign up for a paid subscription in order to view other people's matches and send and receive messages on the site you may also do that. Or if you wish, you can simply stay with a free registration - it's up to you!
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I've forgotten my password to log in, how can I retrieve it?
If you have forgotten your password, simply go to the LOG IN page and use the link for forgotten passwords. We will email you your username and password.
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Can I narrow down my search results?
Yes, there is a way to accomplish this.
Our search results are set up to never exclude any profiles from your results, as long as the percentage of match is correct. This is extremely important for our searches as one party or the other often has one or more questions wrong, or they have simply given a different answer based on the information they have. However, it can be difficult to go through a lot of profiles.
Here is a suggestion for narrowing down search results: Use one of the extra profiles provided and answer only the questions that you feel must be abolutely correct while filling out your new profile. This can be any combination of questions that you choose. Then, when you search on that profile, you can choose to view only the 100% matches. That will give you only the profiles that match exactly what you have answered as your very important questions.
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What happens when I send or receive a message on iwasadopted.com?
When a message is sent within the website we send the recipient a courtesy email to let them know there is a message waiting for them on our site.
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Do I have to pay to view messages other people send me?
No. You do not have to pay to view messages that people send you and you do not have to pay to reply to those messages.
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Why am I having trouble entering my birth year on the registration or search form?
Our site is only available for those who are 18 or older. If you cannot find your birth year it is because you are under 18. We regret any inconvenience and wish you the best with your search.
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Can people see private information about me on the site?
The only personal information people can see about you is your user name and the information you have included in the 'Personal Message' area of your profiles. It is wise not to post any private information on your profile, including phone numbers and email addresses.
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I have a free registration, why can't I view my matches?
Your free registration allows you to search our database and view your percentage search results. Without a paid subscription you cannot view the profiles of people in your search results. If you would like to become a paid subscriber, go to My Account and click on SUBSCRIBE. Please note that you do not have to become a paid subscriber unless you wish to.
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I don't understand the difference between a free registration and a paid subscription!
Creating a registration on our site is free and also confidential. If you want to become a paid subscriber, you can do more on our website than you can with a free registration, including viewing other people's profiles and sending messages to others. It is not necessary to become a paid subscriber at any time in order to post your registration in the system.
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What if I only sign up for a free registration?
That is perfectly acceptable! The point is to sign up so that people know you are looking. If you find that your percentage matches improve over time you can upgrade to a paid subscription. Or you can wait to be contacted first. There is no pressure.
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How can I upgrade to a paid subscription?
To upgrade to a paid subscription, simply log in on our site, click on My Account, and then click on Subscribe. This will take you to our PayPal page where you can set up your paid subscription very easily. There are instructions at each step and it takes less than 3 minutes. You may also cancel at any time, since we do not have a contract.
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What payment methods are accepted?
All of our our payments are processed through PayPal without exception. Depending on where you live, PayPal will accept specific methods of payment for your area. Payment methods may include credit card, debit card, or bank account payment. Our subscription fees are always converted to your local currency.
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If I don't want to use PayPal, can I pay you directly?
All of our subscriptions are handled through PayPal without exception, in order to protect your privacy. If you don't have a PayPal account, that's okay! They will set you up when you sign up for your subscription to our site. We chose PayPal because it is quick, easy, and safe to use, with an excellent reputation and customer service.
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How do I remove my free registration?
If you would like to stop showing your profile to others please log in, go to My Searches, and click on Edit Profile for the profile you wish to stop showing. At the bottom of the profile editing page choose to DEACTIVATE the profile. Don't forget to save your changes! Once this is done nobody will be able to view that profile until you activate it again.
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How can I cancel my paid subscription?
To cancel a paid subscription, please click on the link below and follow the instructions which will guide you through your cancellation. You will be asked to log in if you are not already. Since we have no contract you are welcome to cancel and re-subscribe as often as you like.
CANCELLATION
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Can I have a refund, or a paid subscription at no charge?
We don't offer refunds for subscription fees and we also don't offer paid subscriptions at no charge. Remember that registration on the site is free and that payment is only necessary if you wish to have access to paid features. Please see our ABOUT US page for a chart showing which features are currently free and which ones you need a paid subscription to use.
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How do I contact the folks at iwasadopted.com?
Most of the questions that people have are covered in our frequently asked questions above. Please read them before making an inquiry. If you still wish to contact us then you may use the URL below to go to customer service. You will be asked to log in to get to the service page.
Satisfaction on our website is our highest priority, so we reply to all inquiries within one day of receiving them.
SERVICE
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| Click Here to Register for FREE
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